Structure before modelling.
Before modelling begins, the process landscape needs an agreed structure: a process house with management, core and supporting processes, a process hierarchy down to the level at which work is described in detail, and end-to-end processes such as order-to-cash or hire-to-retire that cross departmental boundaries. We define the modelling depth for each process area and decide where modelling deliberately ends.
- Process house
- Level 1–4 hierarchy
- End-to-end processes
- Modelling depth